Privacy Policy
TaxOwl Pro is operated by CKT Ventures, LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Information We Collect
Account Information
When you apply to join TaxOwl Pro, we collect your name, email address, phone number, business name, PTIN, EFIN, and mailing address.
Payment Information
We use Stripe to process payments. We do not store your full credit card number on our servers. Stripe’s privacy policy governs payment data handling.
Usage Information
We collect information about how you interact with our website, including pages visited, time spent, and referring sources.
Tax Return Data
As a tax software platform, our system processes tax return data you enter on behalf of your clients. This data is transmitted securely to the IRS and state agencies for e-filing.
How We Use Your Information
We use your information to:
- Verify your PTIN and EFIN status
- Provision and maintain your TaxOwl Pro account
- Process payments and provide receipts
- Provide technical support
- Send important service updates
- Improve our platform and services
We do not sell your personal information to third parties.
Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Secure cloud infrastructure
- Access controls and authentication
- Regular security monitoring
Third-Party Services
We use the following third-party services:
- Stripe — Payment processing
- Google Workspace — Email and business tools
- IRS/State Tax Agencies — E-file transmission
Each service has its own privacy policy governing data handling.
Data Retention
We retain your account information for as long as your account is active and for a reasonable period afterward for legal and business purposes. Tax return data is retained in accordance with IRS requirements.
Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your account (subject to legal retention requirements)
To make a request, contact us at join@taxowlpro.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.
Contact Us
CKT Ventures, LLC
16350 Bruce B Downs Blvd, Suite 47133
Tampa, FL 33647
(813) 790-9269
join@taxowlpro.com